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...found out my maintanence agreement with fonality does not cover phones over a year old. So, of course, they don't repaird phones, only replace them. Very worldly of them... Anyone know where I can get an Aastra 480i repaired? The phone works on speakerphone, but when you lift the receiver offthe hook, the phone does not engage. There is something wrong with the "hook". The receiver works fine, on another phone, the phone has had its firmware flashed, and again, the phone wroks fine using the speakerphone. THANKS! Mark