Displaying 1 result from an estimated 1 matches for "msg171158".
2007 Jan 15
5
Delay in Call Distribution using the Queue Application
Hello all,
we're using asterisk 1.2.12.1 in an Inbound callcenter using the queue application. If there are many calls in the queue, it sometimes takes up to 30 Seconds before a call is distributed to an agent.
For example there are 10 callers in the queue, an Agent is finishing a call and it takes up to 30 seconds before his phone rings again. We're already set the