Displaying 2 results from an estimated 2 matches for "lazymembers".
2018 Nov 29
2
Queues and penalties
...ns 1001,1002 and 1003 are "Incall" or
"Paused" - the problem appears to be that is a handset say 1002 is "ringing"
then the 2xxx then the penalty is not honoured.
This is well described in the History section of the following link
https://wiki.freepbx.org/display/PPS/lazymembers+patch+to+app_queue
As I say this seems to be a real shortcoming in app_queue.
Any ideas, suggestions, anyone want to work with me to sort this ?
Paddy
_____
From: John Kiniston [mailto:johnkiniston at gmail.com]
Sent: 28 November 2018 21:17
To: paddy at wizaner.com; Asterisk Users...
2018 Nov 28
2
Queues and penalties
...ter 20 seconds
and increasing maxpenalty 2->3 after another 20 seconds.
But this doesn't work if users don't answer!!
if user 1002 or (2001 etc) just lets his phone ring - he forgot to logoff
or DND then the penalty is ignored.
There seems to have been a patch for FreePBX on V13 - LazyMembers - but that
is all I can find and later versions have no mention of this
I guess I can use autopause and some AMI / Script but this stops phones
ringing because of the timeout so the user has a ringing phone and then it
stops and then it starts again whereas the penalty just adds handsets into
th...