Displaying 3 results from an estimated 3 matches for "joinwhenempty".
2008 Dec 23
6
Dailplan code for holiday detection?
...ong.
I have a small call-center setup, with basic
time of day/day of week validation before putting
callers in the queues.
With the holidays upon us, I need to add check to
see if 'today' is a holiday so I do not put callers
in unmanned queues. Due to how the agents work, I have
to allow joinwhenempty.
Does anyone have a snippet of dialplan code, perhaps using
Astdb, to check it 'today' is a listed holiday?
Thanks,
Dan
2007 May 03
1
Autologoff
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2007 Jul 27
1
Problems with new logic being 'n' option to Queue in 1.4.9
I am experiencing a change in behaviour of my Queues in 1.4.9 vs 1.4.8.
I do not pass the 'n' option to any call to Queue() in my dialplan. Yet
since I upgraded to 1.4.9, I have occasionally seen this on my console:
-- Nobody picked up in 20000 ms
-- Exiting on time-out cycle
That log message "Exiting on time-out cycle" is exclusive to the logic in
app_queue meant to