search for: dealli

Displaying 2 results from an estimated 2 matches for "dealli".

Did you mean: dealii
2004 Aug 27
4
Queue Announcement not until after # accept call pressed
When using the callback feature on agents I notice that when the queue calls one of the agents and the agent picks up the call they hear nothing until pressing the # to accept the call. Only then does my announcement play back to the agent after which the call is immediately connected. Is there a way to have the announcement played to the agent before they press # to accept. I have ackcall=yes
2005 Aug 11
1
Administrator-installed printers unavailable to regular users
Hi all, I'm having a very strange problem with printers under 3.0.10, running on an up to date Gentoo 2005.0 box. Essentially, if I install a Samba-networked printer on one of our NT workstations as "administrator", it doesn't show up for all the other users of that particular machine. It's as if they don't have any printers installed. What's more, none of these