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Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with