search for: anwert

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2007 Dec 26
0
Getting MOH after Attended Transfer
Hi, my Problem ist he following situation, Caller A calls to my company. HE gets into my call queue and is then answered by caller B. Caller B answers and makes an attended transfer to caller C. Caller B hangs up bevor caller B has anwert the call. Caller A can hear MOH till caller B hangs up and gives the call to caller C. Then Caller A could only hear the free ringing sign. Is it possible implementing it in such a way, that caller A hears MOH till C answers the phone? I?m aware that this issnt an typical situation but th...