Displaying 3 results from an estimated 3 matches for "agent01".
2013 Jul 19
2
puppet master and fileserver separate problem
my environment：
192.168.0.13 puppet.uc.local
192.168.0.14 puppetca.uc.local
192.168.0.15 report.uc.local
192.168.0.16 fileserver.uc.local
192.168.0.17 agent01.uc.local
i want run a master as fileserver (fileserver.uc.local)
the puppet.uc.local and fileserver.uc.local use one ca.pem
on puppet.uc.local, i wrote a class for test
class test {
notify { "hello world": }
file { ''/home/puppet/hello'':...
2007 May 02
0
Call In queue stucks
...reason the agent cannot pick up the call for 2 full ring, the phone does not ring the 3rd time and all the call in the queue get stuck.
Below is my agents.conf
[general]
persistentagents=yes
multiplelogin=no
[agents]
wrapuptime=5000
musiconhold => default
updatecdr=yes
agent => 1001,4321,Agent01
While the queue is stuck if I type the agents show online i get the following
asterisk*CLI> agent show online
1001 (Agent01) available at '1702@internal' (musiconhold is 'default')
1 agents online
The above states that the agent has not logged off, I dont know then w...
2011 Jul 01
0
RINGNOANSWER IN queue_log
...internal/n|CONNECT|2|1309550593.399966|0
1309550632|1309550533.399961|2253|Local/11 at from-internal/n|COMPLETECALLER|1|74|1
1309550663|1309550640.399969|2253|NONE|ENTERQUEUE||zzzzzzzzzz
1309550666|1309550640.399969|2253|Local/01 at from-internal/n|CONNECT|3|1309550663.399971|0
//here it looks like Agent01 got the call.
1309550671|1309550648.399970|2525|NONE|ENTERQUEUE||zzzzzzzzzzz
1309550671|1309550648.399970|2525|Local/05 at from-internal/n|RINGNOANSWER|0
1309550671|1309550648.399970|2525|Local/01 at from-internal/n|RINGNOANSWER|0
// why is the system trying that channel for agent01 again?