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aa86
2006 Apr 23
1
call queue problems
...ged on users? (something like CHANISAVAIL apps)
here are some of my configurations!!
This is where calls enter the * PBX, the 'XXXXXX' represent the zap number
assigned by our telco
======================================================================
[ext-did]
exten => XXXXXX,2,Goto(aa_6,s,1)
exten => XXXXXX,1,SetVar(FROM_DID=XXXXXX)
[aa_6]
include => aa_6-custom
exten => 1,1,Goto(ext-queues,124,1) ; if user presses 1 go to
customer support queue
exten => 2,1,Goto(ext-queues,124,1) ; if user presses 2 go to
customer suppor queue
exten => 3,1,Goto(aa_...