Displaying 1 result from an estimated 1 matches for "6bc30bbf".
2010 Aug 10
1
Call agent when queue is empty and there is a voicemail left
Hello list,
situation :
1. incoming calls come into a queue
2. there is 1 agent logged in into the queue (not always the same agent)
3. when the caller is in the queue, he has the option to quit the queue
and leave a voicemail message
what I want :
when there are no more callers in the queue with who the agent has to be
connected, Asterisk needs to call the agent and connect him with his