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564
2004 Nov 30
1
Agents/Queues - Drops call after 60 seconds
...ignore my call if they see my caller id.
I call the queue and watch as asterisk bounces me around the phones. Our
agent ring time is 5 second timeout and a 5 second wait time before trying
next agent.
I get the same message in console for each agent attempt:
-- Executing Queue("SIP/3044-56e4", "cytelcs") in new stack
-- Started music on hold, class 'default', on SIP/3044-56e4
-- outgoing agentcall, to agent '3091', on
'Local/3091@cytel-internal-26c5,1'
-- Executing Dial("Local/3091@cytel-internal-26c5,2", "SIP/3091|15|tr...