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Hi, If my memory serves me right, up to Asterisk 1.6, Queue app internals kept the application from working some other apps such as PickUp. I wonder if such things are possible (and if possible, still keep useful Queue Logs ie logs in which picked up or transfered calls are shown as such): 1- a call enters a queue, a phone rings, and a non-Queue member dials some digits and speaks with caller 2-